Resilience & resources: What if…?

Who should you contact when you're in difficulty or crisis?

If you need help

If you need confidential help

  • The following are confidential reporting outlets (please note: while these outlets allow for confidential reporting, they can provide additional support/ resources if you feel comfortable sharing identifying information.)

Be self-aware & proactive

  • Think about what you need to be successful.
  • Recognize when you feel challenged. Know that it's easier to address and deal with small issues than with big ones. Be proactive and ask for help early.
  • It's often hard to ask for help (especially when it makes you question your abilities and competencies), but doing so will help you get the information you need to make informed decisions.
  • Asking for help means you care about the outcome.

Next Steps

  • If you're in an emergency situation, call 911 for immediate assistance.
  • If you're having any health challenges, you may wish to reach out to Campus Health and Counseling and Psychological Services for confidential consultation and support.
  • If you're having any difficulties that impact your ability to be a student, your first points of contact are generally your advisor (as applicable and appropriate), your Director of Graduate Studies, and your Student Services Manager. If you don't who they are, FIND OUT TODAY AND REMEMBER THEIR NAMES.
  • The following slides reference offices that have been of great assistance to many students and their programs in times of difficulty and crisis.

Office Of The Dean Of Students (ODOS)

  • The Office of the Dean of Students (ODOS) works to support students, faculty, and staff who are dealing with students in crisis and students of concern. If a student is a potential harm to self or others, you should contact 911 or Campus Police immediately.
    • Behaviors of concern may include: threats of self-harm, emotional or physical outbursts, extreme or sudden changes in mood or behavior, traumatic experiences (including sexual assault, surviving a crime, losing a friend or family member), excessive or uncharacteristic decline in coursework and course attendance, excessive alcohol or other drug usage, difficulty with adjustment to campus life, etc. These behaviors may occur on- or off-campus.

Equal Opportunity & Compliance Office (EOC)

  • The Equal Opportunity and Compliance Office (EOC) oversees the University's non-discrimination policies, which prohibit discrimination or harassment based on any protected status, sexual assault or sexual violence, interpersonal (relationship) violence, stalking, retaliation, and similar types of misconduct.
    • Protected statuses are: Age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
  • Consultation with EOC is helpful in addressing situations involving potential misconduct associated with any protected status. If you're not sure whether the conduct at issue is something that's covered by University policies, the EOC can help answer any questions.

Equal Opportunity & Compliance Office (EOC)

Ombuds Office

  • An ombuds is a person trained to assist members of a community or organization.
  • The Ombuds Office is an independent, neutral, confidential, and informal resource — ready to discuss any problem or conflict related to Carolina.
  • Ombuds listen, discuss options, coach, reframe, provide information, help develop strategies, and respect your decisions.
  • Consultation with ombuds is always free and voluntary, never judgmental.
  • Visiting the Ombuds Office does not put the University on notice. Ombuds do not accept formal complaints or participate in any formal process.

Office Of Student Conduct (OSC)

  • The Office of Student Conduct (OSC) advises the Undergraduate and Graduate & Professional School branches of the student-led Honor System, adjudicates certain student violations of the University Alcohol Policy, and works with campus and local community partners to promote safe, responsible student conduct and to provide education surrounding the honor, integrity, and ethical decision-making expected of all Carolina community members.
  • Consultation with OSC is particularly helpful in addressing situations involving potential misconduct tied to academic integrity and student behavior.

Student Legal Services (SLS)

  • Student Legal Services (SLS) offers 3 full-time attorneys, who are available to provide advice and representation on a wide range of legal matters, including: criminal/traffic, landlord/tenant, consumer issues, domestic violence, family law, wills and powers of attorney, employment contracts, etc.
  • The attorneys provide in-court representation in Orange County and several surrounding counties. The office also provides complimentary notary services.
  • The office supports all full-time enrolled UNC students, including graduate and professional students, at no extra charge — all visits are strictly confidential.

Ethics & Policy At Carolina

  • The University of North Carolina at Chapel Hill is dedicated to fostering a campus community that upholds the highest standards of ethics and integrity.
  • The Ethics & Policy website is designed to serve as a portal, directing you to the appropriate reporting channels for your complaints, concerns, or suggestions.